Our Response To COVID-19
NEW HOURS both locations:
Tuesday- Saturday: 12 - 6
Sunday and Monday: ClOSED
COVID- 19 Updates
March 31, 2020
In an effort to keep our employees safe and healthy, we are limiting our shop hours.
Effective immediately: We will be open Tuesday- Saturday 12 pm - 6 pm and CLOSED Sunday and Mondays.
We are encouraging customers to please shop online as we are only allowing two customers in the shop at a time. We are limiting bike service to essential needs only. Our service center will resume full services as soon as possible. If you need major repairs, please call ahead and speak to a mechanic. We apologize for any inconvenience this may cause and we appreciate your patience.
March 28, 2020
We are continuing to adjust our hours and procedures during this unprecedented time. Due to limited staffing we have reduced our hours and service options.
Springfield: Mon- Fri 10-6, Sat 10-6, Sun CLOSED
Reston: Mon- Fri 10-6, Sat 10-6, Sun 12-5
We are encouraging customers to shop online as we are only allowing two customers in the shop at a time. We are limiting bike service to essential needs only. Our service center will resume full services as soon as possible. If you need major repairs, please call ahead and speak to a mechanic. We apologize for any inconvenience this may cause and we appreciate your patience.
Dear TBL Friends and Family,
Over the last several days, Todd and I have been assessing our bike shop operations. Like many of you we are taking the recent developments very seriously. We believe that the services we perform and products we offer provide a service to our community. Many are using bikes to commute to work instead of using public transportation. Many of are looking for ways to keep children active while home from school, and many others need outside physical activity, for mental and physical health. We will remain open as long as we can. To do so we have put in place numerous precautions to protect our employees and customers.
*Shop online 24/7. We offer all our bikes, accessories, and parts online. We also offer free shipping for over $75 or free pick up for any online order.
*We are now offering curbside pickup and drop off for any sale or service bike or online order. Just give us a call when you arrive in our parking lot and we will bring or pick up your bike for you. Our Springfield store is (703) 440-8701 and our Reston store is (703) 689-2671.
*If you visit our shops, we are only allowing five customers in at one time. This is to ensure we have proper social distancing.
* We have sanitized all bikes that are currently for sale and we will sanitize any bike that comes in or goes out for service.
*We will keep the front doors open so there is a touch free zone when entering and exiting the bike shops.
* Every hard surface will be sanitized every hour by staff.
* All shop rides have been cancelled.